Towing and roadside assistance in Boston, MA
Colonial street grids, tunnel restrictions and nor'easter recovery across Greater Boston.
Service area
Greater Boston, Massachusetts
Mobile dispatch only — no walk-in location.
Hours
24 hours, 7 days a week (New York time)
What a breakdown in Boston actually looks like
Boston's streets predate cars by a century and a half, and the towing consequences are real: one-way tangles in the North End and Beacon Hill, streets too narrow for a flatbed, and resident-permit parking that turns a disabled car into a ticketed and then towed car within hours. We send wheel-lift equipment into the old neighborhoods and load out on a wider street.
Winter is the other half of the job. Nor'easters bring heavy wet snow, the city declares snow emergencies that ban parking on major arteries, and space savers appear on every South Boston curb. If your car is buried or has been relocated for a snow emergency, that is a different problem than a dead battery and we will tell you which one you have.
Roads and corridors we work most in Greater Boston
I-93 and the O'Neill Tunnel
No stopping in the tunnel; State Police clear the vehicle to a portal and we recover from there.
I-90 (Mass Pike) and the Ted Williams Tunnel
Height and hazmat restrictions apply in the harbor tunnels, which limits which trucks can route through.
Storrow Drive and Memorial Drive
Famously low overpasses — commercial vehicles are barred, and only low-clearance equipment can respond on Storrow.
Route 128 / I-95 belt
The suburban ring with good shoulders and generally our fastest response times.
Route 1 and the Tobin Bridge
Elevated with narrow shoulders approaching the bridge deck.
Local conditions that drive our Boston call volume
Storrow Drive clearance
Storrow and Memorial Drive overpasses sit near 10 feet in places, and box trucks hit them every single year. Standard tow rigs cannot use Storrow at all — we route around it, which adds time to Back Bay and Fenway calls.
Snow emergencies
A declared snow emergency bans parking on designated arteries and triggers city relocations. If your car has vanished from a snow-emergency route, it is at a city lot, and a tow truck is not what you need.
Salt corrosion
Massachusetts road salt is aggressive, and rusted brake lines and corroded battery grounds are ordinary failure modes here. A lot of our no-start calls in older vehicles trace to corrosion rather than the battery itself.
When we are busiest, and how long we take
Winter storms drive the biggest surges. Otherwise, weekday 7-9:30am and 4-7pm on 93 and the Pike, plus the notorious September 1 moving weekend.
Typical arrival is 30-60 minutes. Narrow-street extractions in the North End and Beacon Hill take longer on scene than a curbside pickup.
Other metros we dispatch in
See all service areasThis page describes our Greater Boston dispatch coverage. Road, weather and response-time details are drafted with AI assistance from public road and climate data, then reviewed by our dispatch team for this market. Response windows are estimates, not guarantees — the dispatcher on the phone will give you the current number.